Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the MEDIASITE6 online store (the “Service”) operated by MEDIASITE6 (“us”, “we”, or “our”), a computer services company registered under the address Franketova ulica 4, 1000 Ljubljana, Slovenia, with Tax number 27961770 and ID 8397538000.

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.

  1. Accounts
  2. To purchase digital products from the MEDIASITE6 online store, users are required to create an account. During the account registration process, you must provide accurate and complete information. You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

    You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

  3. Prices
  4. All prices displayed are in € (euro) and are exclusive of any applicable taxes, and it is your responsibility to pay any taxes that may be applicable to your purchase.

  5. Purchases
  6. All digital products available on MEDIASITE6 are subject to payment. By purchasing a digital product, you represent and warrant that you have the legal right to use the payment method provided, and you authorize us to charge your chosen payment method for the total amount of your purchase.

  7. Product Delivery
  8. Upon successful completion of the payment process, you will be granted access to download the purchased digital products through your account on our website. The products will be available for download as soon as the payment has been approved and processed.

  9. License and Usage
  10. By purchasing a digital product from MEDIASITE6, you are granted a non-exclusive, non-transferable, revocable license to use the product for personal or commercial purposes, in accordance with the product’s documentation and any additional terms included with the product.

    You are not permitted to resell, redistribute, or share the product without prior written consent from MEDIASITE6.

  11. Refunds
  12. Due to the nature of digital products, all sales are generally considered final, and no refunds or exchanges will be provided. However, we understand that exceptional circumstances may arise. If you encounter any issues or defects with the purchased product, please contact us immediately. Our MEDIASITE6 team will work diligently to resolve the issue or provide an appropriate solution.

    In the event that you experience a problem with a plugin and our team is unable to provide a working solution within 15 days of your initial request for support, we will make an exception to our refund policy. Under these specific circumstances, you may be eligible for a full refund.

    To be considered for a refund under this exception, please ensure that you provide all necessary information and grant our support team adequate access to troubleshoot the issue. Refunds will only be processed after our team has exhausted all efforts to provide a solution within the designated timeframe.

  13. Intellectual Property
  14. All digital products, including but not limited to software, plugins, and digital assets, are the property of MEDIASITE6 or its licensors and are protected by copyright and other intellectual property laws. Unauthorized use, copying, or distribution of any part of the products is strictly prohibited.

  15. Changes
  16. We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

  17. Contact Us
  18. If you have any questions about these Terms, please contact us at support@develop.mediasite6.com or via our website’s contact form.

Last Updated: 12.9.2023